Frequently Asked Questions
Everything you need to know about your Quilling shopping experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our collections feature various fits, we recommend measuring yourself and comparing it to our chart, or contacting our style experts for personalized advice.
What is Quilling's return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label. Please note that final sale items are not eligible for return.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer express shipping options at checkout if you need your fashion fix sooner. You will receive a tracking number as soon as your order ships.
Are your materials sustainably sourced?
At Quilling, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our clothing looks good and does good for the planet.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.